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Stain & Odour Treatment

Specialist stain and odour removal across Kent. Pet accidents, wine spills, and mystery marks removed. If there's a stain, we'll get it out.

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That Stain Isn't Permanent. Let Us Prove It.

Targeted treatments for stubborn stains and lingering odours. Pet accidents, red wine, coffee, and whatever else life throws at your carpets. We've seen it all and removed most of it.

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Enzyme Treatments That Actually Work

Most stains come out. Some don't. We'll tell you upfront whether we can save it or if it's time to move on. No false promises.

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Our Stain Removal Process

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Stain Identification

We identify what caused the stain and choose the right treatment. Different stains need different solutions.

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Targeted Treatment

Specialised solutions break down stain molecules. We work from the outside in to prevent spreading.

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Extraction & Rinse

Hot water extraction removes both the stain and the cleaning solution. No sticky residue left behind.

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Customer testimonials

Don't take our word for it. See what Thanet homeowners say about our carpet cleaning service.

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FAQs

Here are answers to some of the most frequently asked questions about our services.

What types of stains can you remove?

Wine, coffee, pet accidents, grease, ink, blood—we've handled them all. Fresh stains are easiest. Old, set-in stains are tougher but often treatable. Some permanent stains like bleach damage won't budge. We'll assess honestly.

How do you treat pet odours in carpets?

Enzyme treatments break down the organic compounds causing the smell. If urine has soaked into padding or subfloor, odour removal gets harder. We'll tell you what's realistic based on the damage.

Can you get red wine stains out of carpet?

Usually, yes. Fresh wine stains come out easily. Dried, set-in wine is trickier but often salvageable with the right treatment. Act fast and your odds improve massively.

How much does stain removal cost?

Depends on the stain. Simple spot treatment starts around £20-30. Extensive staining or multiple problem areas cost more. We quote based on what needs doing.

Can you remove ink stains from carpet?

Often, yes. Ballpoint ink is tough but treatable with the right solvents. Permanent marker? Much harder. We'll try, but can't promise miracles.

What about coffee and tea stains?

Easy. Coffee and tea are water-based and respond well to our treatments. Fresh spills come out completely. Even old stains usually improve significantly.

Can you remove the smell of smoke from carpets?

We can improve it significantly. Smoke particles embed deep in fibres. Our cleaning pulls out a lot, but complete elimination depends on how saturated the carpet is.

Do you guarantee stain removal?

We guarantee our best effort. Some stains are permanent—bleach damage, dye transfer, old set-in stains. We'll tell you upfront if we think it's removable or not.

Can you remove blood stains from carpet?

Yes, if treated properly. Blood needs cold water treatment—hot water sets the stain permanently. Fresh blood comes out easily. Old, dried blood is tougher but often removable.

What's the best way to deal with fresh spills before you arrive?

Blot, don't rub. Use a clean cloth to absorb as much as possible. Don't pour water on it—you'll spread it. Call us quickly and we'll handle the rest.

Still have questions?

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Nel’s Floor Cleaning Services

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Email

info@nelscarpetcleaning.co.uk

Phone

07751 504156

Office

3 Lloyd Road, Broadstairs, Kent, CT10 1HY
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Carpet Cleaning MargateEnd of Tenancy Cleaning ThanetUpholstery Cleaning BroadstairsCommercial Carpet Cleaning ThanetStain & Odour Removal KentRug Cleaning MargateCarpet Repair KentTile & Grout Cleaning Thanet
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