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Rug Cleaning

Specialist rug cleaning in Margate for Persian, Oriental, Wool, Silk and delicate rugs. Safe, expert off-site cleaning.

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Your Expensive Rug Deserves Better Than a Carpet Cleaner

Different rugs need different care. Our specialist off-site rug cleaning service is designed to safely clean Persian, Oriental, Wool, Viscose and Synthetic rugs using the right cleaning methods for each material.

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Trained to Handle Valuable Rugs

Wrong cleaning methods ruin expensive rugs. We identify fibre type, dye stability, and construction before choosing our approach. Safe cleaning that protects your investment.

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Specialist Rug Cleaning

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Rug Assessment

We identify material, age, and condition. Different rugs get different treatments based on their needs.

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Gentle Cleaning

Appropriate methods for the rug type. We test for colour fastness and adjust cleaning solutions accordingly.

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Controlled Drying

Proper drying prevents shrinkage and colour migration. Rugs are returned in the same shape they left.

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Customer testimonials

Don't take our word for it. See what Thanet homeowners say about our carpet cleaning service.

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FAQs

Here are answers to some of the most frequently asked questions about our services.

Can you clean all types of rugs?

Yes. Persian, oriental, wool, silk, synthetic, shag, antique—we've cleaned them all. Each rug type needs different treatment. We identify the material and use appropriate methods. Your valuable rugs are safe with us.

How do you clean delicate or valuable rugs?

Carefully. We test for colorfastness, check construction, and use gentle pH-balanced solutions. Lower heat, controlled moisture, careful handling. Expensive rugs get treated like they're our own.

Do you offer collection and delivery for rug cleaning?

Yes, for large or delicate rugs. We collect, clean at our facility, and return. Convenient when rugs are too big or valuable to clean on-site.

How long does rug cleaning take?

On-site cleaning takes 1-2 hours. If we collect the rug, turnaround is typically 3-5 days. We'll give you a timeline when we assess it.

Can you clean shag rugs and high-pile rugs?

Yes. High-pile rugs need gentle handling and thorough drying. We adjust our method to suit the pile height and prevent matting.

Will the colours in my rug bleed during professional rug cleaning?

Some rugs, particularly handmade, hand-knotted and naturally dyed rugs, can contain dyes that are not completely colourfast. This means there is a risk of colours bleeding or migrating when exposed to moisture during cleaning. We make sure every rug is carefully assessed before cleaning, and rugs with potentially unstable dyes are tested for colourfastness before the main cleaning process begins. Where necessary, we adapt our specialist rug cleaning methods to minimise the risk of dye bleed and protect the rug’s original colours. While no professional rug cleaner can guarantee that unstable dyes will never move, our experience, testing and controlled cleaning process allow us to identify potential risks and choose the safest method for your rug.

How much does professional rug cleaning cost?

Most rugs are professionally cleaned for £52.99 per square metre, making it easy to calculate the cost based on the size of your rug. This price covers the majority of synthetic and natural fibre rugs. Specialist rugs, such as silk rugs, or rugs requiring additional treatment due to heavy contamination, urine, odours or other specialist cleaning requirements, may cost more. Simply send us the dimensions and a photo of your rug and we can provide a clear, no-obligation rug cleaning quote before you book.

Can you remove pet urine stains and odours from rugs?

Yes. We offer specialist pet stain and odour removal for rugs, including treatment for dog and cat urine contamination. Unlike surface cleaning, our professional rug cleaning process allows us to treat contamination deep within the rug fibres and foundation, helping to remove the source of unpleasant pet odours rather than simply masking them. While we achieve excellent results with pet urine and odour removal, permanent staining or colour loss caused by urine cannot always be completely reversed. We will assess your rug before cleaning and recommend the most appropriate treatment to achieve the best possible result.

Do you clean synthetic, wool and other natural fibre rugs?

Yes. We professionally clean both synthetic and natural fibre rugs, including wool, cotton, viscose and many modern synthetic fibres. Every rug is individually assessed before cleaning so we can identify the fibre type, construction, dyes and overall condition before selecting the safest and most effective cleaning method. Our specialist rug cleaning process is tailored to each rug rather than using a one-size-fits-all approach, helping achieve the best possible results while protecting the fibres, colours and structure of your rug.

How often should I have my rugs professionally cleaned?

For most households, we recommend having your rugs professionally cleaned every 12–24 months, depending on how much use they receive. Rugs in busy areas, homes with pets, children or heavy foot traffic may benefit from more frequent professional rug cleaning, while rugs in quieter areas may require cleaning less often. Regular professional cleaning removes the deeply embedded dirt, dust, allergens and grit that normal vacuuming cannot always reach. This not only keeps your rug looking and smelling fresh but can also help protect the fibres from premature wear and extend the life of your rug. If you're unsure whether your rug needs cleaning, send us a photo and we'll be happy to advise.

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Email

info@nelscarpetcleaning.co.uk

Phone

07751 504156

Office

3 Lloyd Road, Broadstairs, Kent, CT10 1HY
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